For any business leader within a development agency, one of the toughest juggling acts is how you review your teams output while also reporting to your clients. Whether that means you’re a CEO, CTO, Architect, Product Owner or Project Manager; Alongside all the day-to-day of planning new product features, dealing with bugs or optimising your clients product, you then also have the constant concern and questions around security.

This often means one of the 3 areas of your responsibility suffers from lack of attention;

• Reviewing project status and managing team priorities
• Reporting and client communication
• Winning and onboarding new business

The following playbook has been put together by our founders, Mark Purdy and Stephen Gray, who faced these same challenges while running a successful development agency. The tips and solutions provided are designed to help senior management optimise their agency and ultimately provide a better service to their clients.