Bridging the Gap to $568 Billion in Connected Services by 2035

The automotive industry stands on the cusp of a significant transformation, driven by the increasing importance of connected vehicle services. As the industry sets its sights on a long-term revenue goal of $568 billion by 2035, the current estimate of just $6 billion for 2024 highlights a substantial gap that requires addressing.

Insights from the 2024 Concentrix Auto Connected Services Perceptions Study reveal that by focusing on consumer needs, increasing familiarity with advanced features, adapting pricing models, and prioritizing safety and security enhancements, the automotive industry can bridge the current revenue gap. By harnessing these insights, automakers will be better positioned to seize the opportunities available within the automotive landscape and pave the way for future profits and innovation.

This report explores key insights, consumer behavior, and emerging market trends that can guide the industry in realizing its revenue ambitions through successful services.